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Troubleshooting
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Music
The music is skipping
The music has stopped playing
The volume is too low
The music stops after each song
The volume controls are disabled
The Adult Content Filter is disabled
Visuals
The visuals aren’t showing
The visuals aren’t in sync with the audio
My TV is displaying a green screen
My TV is displaying a distorted image
crowdDJ
How do I manage my customers’ crowdDJ® requests?
crowdDJ® says the venue is not accepting requests
I am being asked for a verification code
I can’t find my venue in crowdDJ®
App Issues after iOS 14 Update
Connection
The Media Player won’t turn on
Manage My Nightlife is not connecting to the music zone
The Turntablet® is not connecting
The crowdDJ® Kiosk not connecting
The Turntablet® is not turning on
The Turntablet® is not responding
Account Issues
I can’t log into my Manage my Nightlife account
Reset your Manage My Nightlife username or password
App Issues after iOS 14 Update
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