Problems connecting to your music zone can be caused by incorrect login information, network changes or something simpler.
1. Follow the steps below to troubleshoot the issue:Confirm your Nightlife Media Player is turned on and you can hear music in your venue. If not, turn it on and wait until the second song before moving to the next step
2. Ensure the device or PC you’re using to control the Manage My Nightlife app has an active internet connection
3. If you’ve established you have an internet connection, and you still can’t connect to your music zone, sign out of Manage My Nightlife, then sign back in.
4. If you still can’t connect, try restarting the system.