If the Manage My Nightlife app on your device isn’t connecting correctly to your Media Player, follow the steps below to troubleshoot the issue:
- Confirm your Nightlife Media Player is switched on and you can hear music in your venue. If not, turn it on and wait until the second song before moving to the next step
- Ensure your venue isn’t having any other internet or Wi-Fi issues
- Check that your device is connected to Wi-Fi
- If you’re still having issues, from the menu, select Change Music Zone and reconnect to your desired music zone.
- If unresolved, try restarting your device.
Should issues persist even after attempting all the steps above, follow this Direct Connection procedure to restore control and functionality.