Knowledge Base

Roadmap for new clients

Welcome to the Nightlife family! You’ve decided Nightlife is right for your business, so what happens next?

The Nightlife onboarding process

Whether you’ve started a new business or are new to Nightlife, we’ll make the process as smooth as possible so you can be assured of your venue’s music and visuals.

1. Your Nightlife solution is designed

We will work closely with you to design the best solution for your entertainment needs.

2. Signed agreement and deposit are processed

To process the sale, we require a signed agreement and payment of any upfront fees.

A dedicated support team will be allocated to guide you through the next steps.

3. Installation plan is confirmed

Your Client Services Representative will call you and your nominated installer to discuss the installation plan. We can also recommend installers.

4. Your Nightlife solution is configured

Here’s the fun part. Your Client Services Representative will discuss your music brief and program your content in accordance with the style you want for your venue and your customers.

5. Your order is shipped

Once we receive your signed agreement and payment, your order is dispatched and you’ll receive a freight tracking number.

From here, you should install your equipment per the installation plan with your nominated installer.

6. Training and follow-up

Once your equipment is installed, your Client Services Representative will provide training on managing and controlling your music using our apps along with other subscribed features (such as visuals or digital advertising).

7. 30-day check in

Your Client Services Representative will check-in to make sure you’re getting the maximum engagement and value from your Nightlife solution.

Resources (while you wait for delivery)

Learn more about the Nightlife solution

Learn more about the Manage My Nightlife app

Learn more about the crowdDJ app

Learn more about Spotify integration

Updated on September 13, 2019

Was this article helpful?

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support

Not a Nightlife customer yet?

Learn More